Returns & Exchanges
At Hyperli, we want you to be completely satisfied with your purchase, which is why we offer a flexible 30-day return policy for most items. If your product is defective or doesn't meet your expectations, our streamlined process ensures a quick resolution.
Return Process
- 1.Initiate Your Request
Log in to your Hyperli account, navigate to your order history, and select the item you wish to return to receive a unique Return Authorization number.
- 2.Package the Item
Securely pack the product in its original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location near you.
- 4.Receive Refund or Credit
Once our warehouse inspects the returned item, we will process your refund to the original payment method or issue store credit within 5-7 business days.
